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September 10-11, 2025
Dallas

Speaker

Mark Newman

Chief Analyst
TM Forum

Mark is Chief Analyst at TM Forum with 30 years of experience of working with telecoms operators and their technology suppliers. His speciality areas is the transformation of the telecoms operator business and the focus on building out new products, services and revenue streams.

Mark heads up TM Forum’s Research & Media team which produces more than 25 in-depth research reports per year focussed on all aspects of the telecoms operator business.

Mark is also a regular speaker at global events on the telecoms sector.

Previously Mark was Chief Research Officer at independent research firm Ovum.

Mark

Featured Sessions

9:00

September 24 2024

9:00 am-10:30 am

The AI Auditorium

circleThe AI Auditorium
traingleOpening Keynote
traingleAI readiness
Opening Keynotes: AI in Telecoms: Current Landscape and Future Prospects

Opening keynotes will provide an overview of AI and GenAI trends in the telecom industry, along with a strategic vision for integrating AI into telecom operations and services.

10:50

September 24 2024

10:50 am-11:15 am

The AI Auditorium

circleThe AI Auditorium
traingleTransitioning to an AI DNA
traingleCulture transformation
traingleAI readiness
traingleSkills transformation
Fireside Chat: Breaking Barriers and Building the Right Capabilities for AI/GenAI

This panel will explore the critical skills and technologies needed for AI readiness, alongside frameworks for cultivating AI talent and building robust AI infrastructure.

11:20

September 24 2024

11:20 am-11:35 am

The AI Auditorium

circleThe AI Auditorium
traingleTransitioning to an AI DNA
Interview: From Experimentation Into Production: Accelerating Generative AI Maturity in the Telecom Industry

This session introduces GAMIT, the ground breaking Generative AI Maturity Interactive Tool developed by TM Forum in collaboration with AWS to help telecom companies assess and enhance their generative AI maturity. Flanked by key findings from a global survey of 200+ AI decision-makers, it will delve into the six pillars of AI maturity in telecom, along with strategic recommendations for boosting generative AI capabilities.

3:00

September 24 2024

3:00 pm-4:30 pm

The Saloon

circleThe Saloon
traingleDeploying AI
traingleAI readiness
Spotlight: Redefining Gen-AI-led Telecom CX: Strategies for an AI-Native Future

This spotlight session will offer a practical discussion, focusing on GenAI-led Telco use cases that span both Consumer and Enterprise domains, harnessing the power of Microsoft and Amdocs copilots and covering the latest outputs, POCs and best practices.

7:45

September 25 2024

7:45 am-9:00 am

The Saloon

circleThe Saloon
traingleDesigning for AI
Breakfast Briefing: Highway to Cloud: How Amdocs and AWS Accelerate Legacy Migration

Discover how generative AI is revolutionizing the migration process, enabling simpler, smarter, and automated solutions to accelerate your legacy to cloud transformation, in an agile and cost-effective way.

10:30

September 25 2024

10:30 am-11:45 am

The Nexus

circleThe Nexus
traingleTransitioning to an AI DNA
CxO Roundtable: Driving AI Innovation and Strategy at the Executive Leadership Level

This exclusive CxO roundtable convenes top executives for an in-depth exploration of the critical challenges and transformative opportunities in AI.