2024 Catalyst Projects

See Innovation Come To Life

At the heart of innovation at Innovate Asia, 10+ Catalyst projects will debut their groundbreaking innovations live in the expo hall and on the Innovate stage.

Harnessing the collaborative global force of the greatest industry minds from global organizations, our Catalyst project teams are pioneering solutions to propel industry innovation and growth through Open APIs, ODA, AI, and automation.

Experience first-hand their inventive and trailblazing demonstrations. Delve into the challenges tackled, use cases explored, and solutions forged. Connect with these visionaries to discover how you can leverage their achievements to align with your business objectives and advance future outcomes.

Catalyst Champions include:

Browse Catalyst Projects

Accelerating dynamic network marketplaces

Telco operators are increasingly trying to offer consumers flexible products and bundles even in B2B scenarios. This enables them to monetize their assets and open new business opportunities in hyperscaler and 3rd party marketplaces. By abstracting the network complexities behind NaaS, telcos can can deploy complex applications and services on network infrastructure efficiently and using automated deployment processes using Gen AI constructs. This also allows ease of acquisition and management of diverse Telco portfolios. By exposing network capabilities through well-defined APIs and robust security measures, service providers can accelerate innovation, foster ecosystem growth, and create new revenue streams. This can be realized by using CAMARA APIs specifically the use case (workstream) site-to-cloud VPN. This can be elaborated in a cross- operator scenario where the connectivity and bundled service are available at the marketplace and it is orchestrated through a combination of CAMARA, TMF and MEF APIs. As of today the network ordering of a private or customized network service happens by phone call, or through customer manager manually, The combination of CAMARA API, TMF APIs and MEF APIs allows users to create and configure site to cloud network service according to the user request by one click in the dynamic marketplace. With the proposed API, when someone calls the API service with network SLA requirements, telecom operators can create non-public cloud leased network service by orchestrating the IP VPN connections of metropolitan network and/or backbone network. This will allow operators to provide multi-site, multi-cloud network connection for customers, and provide virtual private network services. Currently most of the use cases are in the field of industries, finance, education, medical, Internet of things, cloud desktop, cloud conference, cloud recording etc. We will be contributing to TMF and LFN by defining these APIs and orchestrate them through this Catalyst.

URN: C25.0.836

Project details

Game X

The impact of technology advancements in Cloud and Edge computing, AI everywhere, 5G and intelligent networks, is poised to revolutionize gaming industry by eliminating traditional constraints, allowing precision service quality and enabling paramount gaming experience. This advancement is particularly significant in the context of the rapidly growing eSports industry, with the global market projected to reach $140 billion by 2028 and cloud gaming itself expected to grow to $18 billion by 2026. These developments open up new avenues for monetization. However, the success of cloud gaming hinges on delivering a high-quality gaming experience that meets player expectations, which necessitates a new approach to network connectivity. In gaming, "slow is the new down" – a principle that extends to other latency-sensitive industries like finance, IoT, and AI. The Catalyst project, Game X, showcases a groundbreaking solution: a network that automatically adapts to guarantee the quality of experience required for demanding online gaming for instance, professional competitions. This innovation creates new business models for service providers and the entire gaming ecosystem, including game developers, publishers, and cloud providers. It enables dynamic, premium service APIs for B2B interactions such as international gaming events, professional online games, and differentiated premium services for gamers (B2C). The project fosters agile partnerships by integrating Agentic AI capabilities across the value chain. Our solution leverages Agentic AI-powered autonomous network management and closed-loop automation to proactively optimize performance, ensuring zero-trouble operation and dynamically adapting to changing network conditions, significantly improving operational efficiency. We achieve this by utilizing TM Forum's Open APIs and Open Digital Architecture (ODA), enabling cloud gaming platforms to express their desired network performance as intent, which is then automatically translated into specific network configurations across 5G networks, fixed-line infrastructure, and edge computing resources. This Catalyst demonstrates how CSPs can leverage autonomous network capabilities to deliver superior gaming experiences and monetize their 5G and fixed network investments by offering differentiated, premium QoS services, opening up new revenue streams. We also demonstrate zero-wait service provisioning with the help of Zero-Touch Partner onboarding capabilities.

URN: M25.0.824

Project details

Evolving to full network autonomy

Our Catalyst project pushes the boundaries of digital operations by demonstrating capabilities towards a fully autonomous network, as defined by TM Forum’s Autonomous Network Levels (ANL). Key Features and Approach: Demonstrating autonomous networks through autonomous operations by bringing AIOps, digital twin and GenAI together. AI and GenAI is utilized across different dimensions from intent definition, identifying and troubleshooting problems to delivering closed-loop automation and automatic problem resolution. The focus is to address how to enable the transition from human-led operations to system-led operations with human oversight. Utilizing digital twins with intent probing to enhance service qualification and service configuration processes to achieve higher success rates through running service qualifications. Any potential changes to the network are validated by testing their impact within the digital twin environment. This approach is at the service layer that spans multi-domain networks and the entire service lifecycle. Core Benefits for CSPs: * Business Expansion: Open networks to new services that bring additional monetization opportunities. * Superior Customer Experience: Agile operations that deliver consistent, high-quality services that do not fail. * Operational efficiency: Reduced complexity leading to streamlined and efficient operations. With a focus on Intent, Awareness, Analysis, Decision, and Execution, our solution establishes a transformative framework for autonomous operations. Enhanced observability, knowledge graphs, and AIOps-driven closed loops enable the network to detect, diagnose, and resolve issues autonomously, driving new levels of operational efficiency and reliability. By pioneering AI, GenAI and digital twin capabilities, our project boosts service quality, responsiveness, and scalability, setting a new industry benchmark for intent-driven networks that continuously adapt to evolving demands.

URN: M25.0.792

Project details

Quality of Trust: Eliminating spam, enabling growth

Globally, over 5.5 billion spam calls are made monthly, and associated scams from smishing and vishing result in more than $55 billion in annual losses. These spam and scams erode trust in digital communications and place significant burdens on organizations and CSPs for a solution. To achieve trust, a globally coordinated Tool is essential to combat spam and resulting scams. This will not only restore subscriber trust, but it will also incentivize CSPs to solve the Spam & Scam problem by unlocking new monetization opportunities from the Tool for CSPs. Such a Tool would leverage real-time intelligence sharing and advanced filtering or AI/ML models across CSP networks globally, helping telcos significantly reduce spam and associated Scams across SMS, voice, and other channels. This enhanced security would restore consumer confidence in the legitimacy of communications, enabling safer transactions in areas like payments, e-commerce, and even government services. As trust increases, telcos could leverage this tool to build new revenue models using secure communication platforms and APIs for other businesses while fostering a trusted digital ecosystem, vital for the future of digital communications commerce, payments and other digital use cases.

URN: M25.0.763

Project details

AI-Enabled system for vehicle-road-cloud collaboration - Phase II

Telecom operators, in collaboration with network equipment vendors and research institutes, are revolutionizing communication infrastructure by deploying a low-altitude network architecture that integrates 5G-A networks with satellite Internet. Using drones to build base stations, this innovative setup creates a three-dimensional coverage network, combining self-organizing networks and vehicle-to-everything (V2X) communication systems. The result is an extended communication range, heightened network resilience, and robust coverage even in remote or challenging environments.

URN: M25.0.818

Project details

Broadband as a Service: The future of wholesale broadband ordering – Phase II

Currently, the lack of a standard implementation of the TM Forum APIs in the access market mean service provider may require multiple and different implementations for the same products, even where the access provider is using TM Forum components and APIs. The project will mean an access provider or software vendor can implement that will help reduce the cost and time service providers need to get their products to market. It gives a standard product model, lifecycle and supporting services such as addressing and appointments. The future will extend the project to service providers offering products to end users, helping build an eco-system based on common definitions that further simplify and reduce IT costs.

+15

URN: C25.0.811

Project details

GenAI proactive customer care for 5G monetization

Telecom Customer Care faces significant challenges, where different technologies are emerging and a disrupted transformation solution is required to guaranty the improvement of customer experience and efficiency in CSP operation. In one hand 5G advance technology has incorporated new calling experience combining voice, video and data channel allowing the easy understanding during agent communication, while being able to monitor in real time the quality of the service that the customer is experiencing. On other hand, the rise of Large Language Models (LLMs) and AI agents presents infinite opportunity to enhance the issue resolution and proactive offer products in the precise moment, taking real time hyper-personalization of customer experience to the next level. The telecom operators can leverage these innovations to a New Generation of Contact Center. Architecture redefinition and standardization of interfaces is the first step to guaranty the success, with a collaborative and innovative approach to adopt this advanced technology is crucial.

URN: C25.0.813

Project details

GenAI-powered cognitive toolkit for network and service management - Phase III

This Catalyst examines Autonomous Networks and Gen AI in the context of addressing the complex challenge CSPs face in delivering high-quality 5G Fixed Wireless Access (FWA) services, which require sophisticated AI-driven models for network planning, provisioning, customer engagement, service assurance, and monetization. Traditionally, CSPs require extensive infrastructure and isolated AI models for each function, making scaling costly and limiting flexibility. Additionally, managing diverse AI models in silos reduces cross-functional insights, impacting service quality, customer experience, and operational efficiency. Our solution—a Generative AI Platform-as-a-Service (PaaS) toolkit—creates business value by offering CSPs a unified, intent-driven platform that centralizes multiple task-specific AI models along with Gen AI LLMs on shared infrastructure.

URN: C25.0.790

Project details

Data and AI-driven network operations

The solution we propose will address the typical challenges in the network operations such as long delay in diagnosing the root causes, identifying right and faster resolutions, avoid unnecessary changes in the network, and rolling back them in case of failures, not able to be proactive in assurance, all there by leading to poor customer experience and inefficient operations. Our solution brings all relevant data to a common data layer, correlates all of them in one go, identifies the root causes and solutions in no-time and automates them with intent based, intelligent analytics, predicitve and genAI driven service assurance. CSPs want this problem solved with advanced features like genAI, where the machine learns with minimal inputs from network experts, and also be able to recommend accurate, immediate, detailed and automated resolutions. This solution changes the whole dynamics in network operations, by driving it through minimal or zero touch, human augmented only where needed operations as an end goal.

URN: C25.0.814

Project details

AI-enhanced digital twins for best NPS network - Phase II

In today's competitive telecom landscape, customer satisfaction and Net Promoter Score (NPS) are critical indicators of a company's market competitiveness and long-term sustainability. Traditional methods of managing NPS, which rely on random surveys with small sample sizes, often fall short in identifying and addressing the root causes of customer dissatisfaction. This project introduces an innovative approach to enhance network NPS by leveraging advanced AI and digital twin technology. Our solution provides a real-time, predictive, and actionable method for managing and improving network performance. By focusing on network NPS, we aim to significantly boost overall customer satisfaction and loyalty. Using AI, we can gain deeper insights into customer behavior and network performance, enabling proactive management and optimization of the network. This ensures that CSPs can quickly address and prevent potential issues, leading to a more reliable and high-performing network. The result is a more satisfying and seamless experience for end-users, ultimately driving higher NPS scores and business growth. By enhancing network NPS, we transform the way CSPs interact with their customers, ensuring continuous service improvement and personalized experiences that foster long-term loyalty and growth. Building on the initial success of our data-driven NPS management solution, this proposal specifically focuses on enhancing network NPS. In the first phase, we established a robust foundation for using decision intelligence to improve overall NPS. For this second phase, we are introducing advanced AI and machine learning capabilities to further refine and strengthen our approach, particularly in the area of network satisfaction. Our enhanced solution will provide deeper insights into customer behavior and network performance, enabling real-time monitoring and proactive management of network issues. By leveraging these advanced technologies, we aim to not only react more quickly to customer feedback but also predict and prevent potential network problems before they impact the customer experience. This focus on network NPS will help CSPs achieve higher levels of network reliability and performance, ultimately leading to a significant boost in customer satisfaction and loyalty.

URN: C25.0.822

Project details

API monetization & dynamic pricing: Unlocking revenue with unified discovery

API monetization & dynamic pricing: unlocking revenue with unified discovery Introduction This TMF Catalyst project proposes a transformative approach to network service delivery by shifting from static to dynamic pricing for Quality on Demand (QoD) services. Leveraging real-time telecom APIs and an AI-powered portal with a GenAI chatbot, the solution guides developers and product owners in seamlessly integrating monetization features. This initiative empowers network operators to optimize resource allocation during peak demand while opening new revenue streams. Use Case Examples Ride-Sharing at a Packed Stadium: When a major event concludes, network congestion can delay ride-booking requests. The QoD API solution detects the surge and automatically allocates additional resources to ensure that ride-sharing apps operate reliably. Consumers enjoy a seamless experience, and operators maximize revenue during peak demand. Real-Time Gaming Competitions: In online gaming tournaments, high-volume data streaming is critical. The system enables gaming platforms to request enhanced QoS solely during the competition period, ensuring smooth gameplay without incurring the expense of permanent premium service. Premium Streaming for Live Events: During high-profile live broadcasts—such as a major show—millions of viewers expect uninterrupted service. A B2B collaboration allows content providers to trigger QoD services for a predetermined window, enabling CSPs to prioritize network traffic. This not only ensures flawless streaming but also protects brand reputation and creates additional revenue opportunities. Avionic Communications at Remote Airports: For critical communications between a remote airport’s dispatch and tower radios, even brief lags can be problematic. With real-time monitoring, the system can initiate an automatic, short-term price negotiation with dual CSPs to boost QoS instantly. This ensures reliable connectivity and seamless operational continuity. Key Components ============== AI-Driven API Portal: ===================== An intelligent portal, equipped with a GenAI chatbot, provides step-by-step guidance, best practices, and troubleshooting for developers and product owners. This user-friendly interface demystifies dynamic pricing, accelerating the adoption of QoD monetization APIs. Dynamic Pricing Engine: The pricing engine leverages real-time network intelligence, usage patterns, and pre-defined pricing strategies to determine the cost of QoS requests dynamically. This allows for adaptive pricing that aligns with current network conditions. Dynamic Network Quality Management: Utilizing real-time analytics, the system adjusts network performance on the fly. During periods of congestion, it prioritizes essential applications—such as ride-sharing, gaming, streaming, and critical communications—to maintain optimal service quality. Benefits Across the Ecosystem For End Users: Consumers receive reliable, seamless, high-quality network experiences during peak periods, ensuring that services such as ride-sharing, gaming, and streaming remain fast and responsive. For Communication Service Providers (CSPs): Operators can dynamically manage network resources, optimize revenue through intelligent pricing, and maintain robust service quality during high-demand events. Enhanced insights into network usage also pave the way for more efficient infrastructure investments. For Clients and Developers: A unified API framework paired with an AI-powered portal simplifies integration and accelerates the adoption of monetization features. This enables the rapid development of innovative applications and improves the overall customer experience by ensuring consistent, high-quality service delivery. Conclusion ========== This project proposal envisions a future where network service delivery is dynamically optimized to meet real-time demand. By prioritizing critical services through adaptive pricing and quality enhancements, the initiative not only elevates the end-user experience but also unlocks significant revenue opportunities for CSPs and value for partners. The integration of an AI-driven API portal catalyzes widespread adoption, setting the stage for a new era in telecom service innovation.

URN: C25.0.829

Project details

AI-powered ODA in a Box for B2B2X

ODA (Open Digital Architecture) has been recognized as the distinct guideline of IT architecture, especially in the telecom context. Considering the complexity and flexibility of marketplace, CSPs often invest on their IT system for the vertical enterprise market, such as IoT lines of business. Most CSPs prefer to see a comprehensive ODA stack (ODA-in-a-box) since their expectation is such IT system will enable an overall suite of various enterprise services that can be sold to their vertical industrial customers. ODA box design principle is meant to help CSP achieve such ODA-driven transformation and finally succeed in the advent of new network technology, mainly the BSS/OSS, when the number of connectivity on the devices is going to expand dramatically. The principle is a holistic picture of ODA components and their interactions for the purpose of building the IT architecture. In the new phase, this Moonshot project focuses on B2B sales and solution proposals to meet the requirements of vertical industry. It will introduce the IT system based on "ODA in a box" which has flexibility and maturity for CSP to solve the complication challenge.

URN: M25.0.779

Project details

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