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Overview

Provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets among partners as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API clients include CRM applications, network management or fault management systems, or other trouble ticket management systems (e.g. B2B).


Version history

v5.0.0

27-Aug-2024 v5.0.0 Conformance profle documentation fix: in Definitions for Filter section: All our APIs have mandatory GET operations.


v4.0.0

07-Nov-2024 TMF621 v4.0.0 CTK file fix Mac-Linux-RUNCTK.sh modified to remove syntax errors. No impact to awarded Open API Conformance certifications.

API No.

TMF621

Stable version

v5.0

This Version

v5.0

Types

RESTful, Asynchronous

DOMAIN

Common

IPR MODE

Apache 2.0 unless stated

Release Date

27 Aug 2023

API assets v5.0

Swagger

OPEN API SPECIFICATION

Postman collection

Postman collection

API user guide / specification

API USER GUIDE (RAND)

Sample implementation code

Sample implementation code

CTK

CTK

Conformance profile

Conformance Profile (RAND)