Customer experience: How to measure, manage and monetize
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Customer experience management (CEM) represents a terrific shift that requires service providers to go beyond collecting, evaluating and responding to data about transaction-based events, to an experience-based approach that anticipates customers’ ...
Feel the heat: Big data lifts off
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This is our fourth Insights Research report on big data analytics. Big data has all the components for long-term success but with some serious short-term challenges that must be resolved first, including a huge, sometimes-hazy scope, a high level of ...
Perspectives 2015
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Connecting the digital ecosystem Welcome you to this edition of Perspectives, the Forum’s annual deep dive into the global issues and challenges our members and other companies face as they work to build and connect the digital ecosystem. Althoug...
Virtualization: When will NFV cross the chasm?
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This is our inaugural Insights Research report on virtualization. NFV and SDN are among the most hyped technologies out there. This report surveys members and other experts to determine when NFV will ‘cross the chasm’ to widespread availability. ...
RN346 Big Data Analytics Release Notes R14.5.1
Document version: 14.5.0
Release Status: Archived
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Release notes for Big Data Analytics Solution Suite for Frameworx 14.5