Service Domain Overviews

The Service domain represents roles, information and activities carried out by parties (e.g. individuals / organizations) playing  roles that are involved in the strategic planning, definition, development and operational aspects of Services that are used to realize Product offerings to the market. Activities include management of: strategies, capabilities, lifecycles, catalogs, inventories, installations, activations, problems, performance, guiding, mediation, usage statistics and support of customer-facing services that are offered to customers and resource-facing services that are presented to resources by an enterprise.<br/>