Market Sales Readiness & Support::Manage Sales Inventory

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Manage Sales Inventory : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:42:25 PM
Modified: 1/16/2025 11:26:34 AM
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The purpose of the Manage Sales Inventory processes are twofold: establish, manage and administer the enterprise's inventory of sales prospects, actual sales, channel management and sales commissions, as embodied in the Sales Inventory Database, and monitor and report on the usage and access to the sales inventory, and the quality of the data maintained in it.<br/>The sales inventory maintains records of all sales, sales prospects and sales leads, sales channel activity, marketing campaign targets and performance, sales commissions and any other sales related- information, required to support both the Support Selling and the Selling processes.<br/>The sales inventory is also responsible for maintaining the association between customers and sales instances, created as a result of the Selling processes.<br/>Responsibilities of these processes include, but are not limited to:<br/>• Identifying and storing the inventory-relevant information requirements to be captured for sales processes and sales commission management;<br/>• Identifying, establishing and maintaining sales inventory repository facilities;<br/>• Establishing and managing the sales inventory management and information capture processes;<br/>• Managing the registration and access control processes that enable processes to create, modify, update, delete and/or download sales data to and from the sales inventory;<br/>• Ensuring the sales inventory repository accurately captures and records all identified sales details, through use of automated or manual audits;<br/>• Tracking and monitoring of the usage of, and access to, the sales inventory repository and associated costs, and reporting on the findings<br/>• Identifying any technical driven shortcomings of the sales inventory repository, and providing input to Resource Development & Management processes to rectify these issues.<br/>
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Element Source Role Target Role
«TMF_Process» Market Sales Readiness & Support
eTOM Process «TMF_isComposedByProcess»
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«TMF_Vertical» Operations Readiness & Support
Vertical «TMF_VerticalAggregatesProcess»
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«TMF_Domain» Market & Sales Domain
Domain «TMF_DomainAggregatesProcess»
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Element Source Role Target Role
«TMF_Process» Track Sales Inventory Usage
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Maintain Sales Inventory facilities
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Ensure Sales Inventory Data Quality
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Identify Sales Inventory Shortcomings
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» CRM - Support & Readiness (deleted)
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Control Sales Inventory Access
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Identify Relevant Sales Inventory Information
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Manage Sales Inventory Capture
eTOM Process «TMF_isComposedByProcess»
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Tag Value
BriefDescription Establish, manage and administer the enterprise's inventory of sales prospects, actual sales, channel management and sales commissions, as embodied in the Sales Inventory Database, and monitor and report on the usage and access to the sales inventory, and the quality of the data maintained in it.
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HierarchyLevel 3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 14.5 Modification
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
eHealth View
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Maturity 4
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Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.20.12
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Process Identifier 1.1.7.4
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00169
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Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Metric» Close ratio Metric Dependency From