Loyalty Program Management::Loyalty Program Operation::Leave Loyalty Program

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Leave Loyalty Program : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:35:12 PM
Modified: 1/16/2025 11:26:34 AM
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Leave Loyalty Program begins and completes the process of leaving an enterprise's loyalty program. A loyalty program participant or an enterprise may initiate this process. An enterprise may initiate the process if the Provide Loyalty Program Operation Report has identified abuse of the program by a participant.<br/><br/>Upon leaving a participant's status may be changed to reflect they are no longer a member, or the participant may be removed (deleted) from the program.<br/>
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Element Source Role Target Role
«TMF_Domain» Market & Sales Domain
Domain «TMF_DomainAggregatesProcess»
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«TMF_Process» Loyalty Program Operation
eTOM Process «TMF_isComposedByProcess»
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«TMF_Vertical» Operations Readiness & Support
Vertical «TMF_VerticalAggregatesProcess»
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Element Source Role Target Role
«TMF_Process» Initiate Leaving Loyalty Program
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Complete Leaving Loyalty Program
eTOM Process «TMF_isComposedByProcess»
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Tag Value
BriefDescription Begin and complete the process of leaving an enterprise's loyalty program. A loyalty program participant or an enterprise may initiate this process.
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HierarchyLevel 4
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Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 17.0 Addition
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Maturity 4
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Description: the maturity level of this element  (1-x integer)
Process Identifier 1.1.19.2.6
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 02941
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Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Metric» % Loyalty Program Members Metric Dependency From  
«TMF_Metric» % Loyalty Program Churn Reduction Metric Dependency From  
«TMF_Metric» # Loyalty Program Members Metric Dependency From