Customer Support Management::Support Customer QoS/SLA::Proactive performance Monitoring

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MODA / Business Process Framework / Process / Customer Domain / Customer Support Management / Support Customer QoS/SLA / Proactive performance Monitoring

Project:
Proactive performance Monitoring : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:52:21 PM
Modified: 1/16/2025 11:26:34 AM
Project:
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  • Tagged Values
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Element Source Role Target Role
«TMF_Vertical» Operations Readiness & Support
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Process» Support Customer QoS/SLA
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
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Tag Value
BriefDescription Proactively monitor and assess the performance of purchased product offerings.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 16.5 Addition
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.2.4.1.2
Details:  
Process Identifier 1.3.1.12.2
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 02725
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Function» Service Performance Monitoring Function Realization From