Customer Management Capability Delivery::Deliver Customer Analytics Capability ::Deliver Customer Engagement Analyzing Capability

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MODA / Business Process Framework / Process / Customer Domain / Customer Management Capability Delivery / Deliver Customer Analytics Capability / Deliver Customer Engagement Analyzing Capability

Project:
Deliver Customer Engagement Analyzing Capability : Public <<TMF_Process>> eTOM Process
Created: 6/12/2023 2:31:17 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Deliver Customer Engagement Analyzing Capability  processes implement the organization, supporting processes and technology necessary to analyze the customer engagement data in order to discover insights about customers and the customers' interactions with the company, related to the customer's products, customer segment and customer journey.  <br/><br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Deliver Customer Analytics Capability
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Deliver Customer Analytics Capability
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Deliver Customer Engagement Analyzing Capability  processes implement the  capabilities necessary to analyze the customer engagement data in order to discover insights about customers related to the customer's products, customer segment and customer journey. 
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Process Identifier 1.3.19.2.2
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 0319812
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0