Receive Customer Experience Journey Data : Public <<TMF_Process>> eTOM Process
Created:
6/12/2023 4:56:27 PM
Modified:
1/16/2025 11:26:34 AM
Project:
Author:
Avi Talmor
Version:
24.0.0
Phase:
24.5.0
Status:
Team Approved
Complexity:
Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:
{C36618B3-C804-4b57-9BC0-4429609E7EE0}
Appears In:
This process receives data about Customer Experience journey interactions in a predefined Business Offering CE journey template, in order to record the customer experience for a specific Business Offering, for further analysis. This process feeds from information provided by the Customer Experience Collection & Correlation processes in the OR&S vertical.<br/>
This process receives data about Customer Experience journey interactions in a predefined template and feeds from data provided by the Customer Experience Collection & Correlation processes in the OR&S vertical.
Details:
HierarchyLevel
3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Maturity
4
Details:
Description: the maturity level of this element (1-x integer)
Process Identifier
1.3.2.2
Details:
TMFStatus
Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
