Customer Order Processing Management::Manage Customer Order Cancellation

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Project:
Manage Customer Order Cancellation : Public <<TMF_Process>> eTOM Process
Created: 6/5/2023 8:57:30 PM
Modified: 1/16/2025 11:26:34 AM
Project:
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Manage Customer Order Cancellation business activity directs and controls the review, acceptance and processing of order cancellation requests in accordance to the order management policies and procedures. <br/><br/>Manage Customer Order Cancellation includes activities that enable review cancellation requests, approve or reject cancellation requests, and overseas any returns applicable to the review outcome of cancellation requests.<br/>
  • Associations To
  • Associations From
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Customer Order Processing Management
eTOM Process «TMF_isComposedByProcess»
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Element Source Role Target Role
«TMF_Process» Manage Customer Order Cancellation Return
eTOM Process «TMF_isComposedByProcess»
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Name:  
 
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«TMF_Process» Manage Customer Order Cancellation Request
eTOM Process «TMF_isComposedByProcess»
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Tag Value
brief description Manage Customer Order Cancellation business activity directs and controls the review, acceptance and processing of order cancellation requests in accordance to the order management policies and procedures.
Details:
Manage Customer Order Cancellation business activity directs and controls the review, acceptance and processing of order cancellation requests in accordance to the order management policies and procedures.
BriefDescription Manage Customer Order Cancellation business activity directs and controls the review, acceptance and processing of order cancellation requests in accordance to the order management policies and procedures.
Details:  
CLASSTYPE Class
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Class
HierarchyLevel 3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Level 3
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3
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Parent Process Identifier 1.3.3
Details:
1.3.3
Process Identifier 1.3.3.14
Details:
1.3.3.4
TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 3909
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0