Manage Customer Order Cancellation Request : Public <<TMF_Process>> eTOM Process
Created:
6/5/2023 9:03:08 PM
Modified:
1/16/2025 11:26:34 AM
Author:
Avi Talmor
Version:
24.0.0
Phase:
24.5.0
Status:
Team Approved
Complexity:
Easy
Difficulty:
Priority:
Multiplicity:
UUID:
{A23E3B25-2128-4800-9596-2858B7DDA2ED}
Appears In:
Customer Order Processing Management
Manage Customer Order Cancellation Request business activity controls activities that enable assess customer order cancellation requests and any related impact to the business and customer. <br/><br/>Manage Customer Order Cancellation Request requires a Customer Order to have been accepted and includes negotiations with customer, mediation of cancellation reasons and effectively processing a request for onward action.<br/>
Associations To
Tagged Values
Advanced
Tag
Value
brief description
Manage Customer Order Cancellation Request business activity controls activities that review, requests from customer to void an order.
Details:
Manage Customer Order Cancellation Request business activity controls activities that review, requests from customer to void an order.
BriefDescription
Manage Customer Order Cancellation Request business activity controls activities that review, requests from customer to void an order.
Details:
CLASSTYPE
Class
Details:
Class
HierarchyLevel
4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Level
4
Details:
4
Maturity
4
Details:
Description: the maturity level of this element (1-x integer)
Parent Process Identifier
1.3.3.4
Details:
1.3.3.4
Process Identifier
1.3.3.14.1
Details:
1.3.3.4.1
TMFStatus
Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
UID
3910
Details:
Description: Unique Process ID
Property
Value
isFinalSpecialization:
0
