Customer Experience Collection & Correlation::Correlate Customer Experience Data

The purpose of the Correlate Customer Experience Data processes is to correlate Customer Interaction related data to different areas of interest in the enterprise and business development,  e.g., Product Offering Development, Sales, Marketing and Customer Journey Management.<br/>All areas that are involved in creating a good customer experience are concerned by different aspects of customer interaction and relationship with the enterprise. <br/>The Correlate Customer Experience Data processes also correlate Customer Experience Data that is relevant to Product Offering use and satisfaction,<br/>Customer Support satisfaction, Sales Channel satisfaction and Marketing Success etc.<br/>