Product Performance Management

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Product Performance Management : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:53:34 PM
Modified: 1/16/2025 11:26:34 AM
Project:
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Product Performance Management business process manage activities that define and manage product success based on user expectations, user reception, and user satisfaction in line with product design goals (feature set, product reliability, product conformance, product durability, product serviceability, aesthetics, and perceived quality). Product Performance Objectives (e.g. Profitability, Speediness, Time to market, Product Adoption Rate, Product Revenue, Units Sold,  Product Quality, Average Purchase Value, etc.) establish performance goals & targets, track product performance trends, monitor performance, analyze performance, control performance (optimize, troubleshoot), report performance, and manage consequences of performance. Product Performance Management helps product innovation and interworks with Enterprise Performance Management to address competitiveness and Enterprise performance needs. Through Product Performance Management business process, Products are offered and managed to meet the Enterprise Performance Management goals. Product Performance Management address quality, efficiency, productivity, and profitability mandates by identifying and establishing the applicable methodologies that define and manage performance criteria to meet Market & Sales Performance objectives.<br/>
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Element Source Role Target Role
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
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«TMF_Domain» Product Domain
Domain «TMF_DomainAggregatesProcess»
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Element Source Role Target Role
«TMF_Process» Monitor Product Performance
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Establish Product Performance Goals
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Report Product Performance
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Analyze Product Performance
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Control Product Performance
eTOM Process «TMF_isComposedByProcess»
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Tag Value
BriefDescription Product Performance Management business process manage activities that define and manage product success based on user expectations, user reception, and user satisfaction in line with product design goals (feature set, product reliability, product conformance, product durability, product serviceability, aesthetics, and perceived quality).
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HierarchyLevel 2
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Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 15.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
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Maturity 4
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Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.27
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Process Identifier 1.2.6
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01927
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Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_ABE» Performance ABE ABE Dependency To  
«TMF_ABE» Product Performance ABE ABE Dependency To