Service Problem Management::Close Service Trouble Report

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MODA / Business Process Framework / Process / Service Domain / Service Problem Management / Close Service Trouble Report

Project:
Close Service Trouble Report : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:14:22 PM
Modified: 1/16/2025 11:26:35 AM
Project:
Advanced:
The objective of the Close Service Trouble Report processes is to close a service trouble report when the service problem has been resolved. <br/>These processes monitor the status of all open service trouble reports, and  recognize that a service trouble report is ready to be closed when the status is changed to cleared.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Process» Service Problem Management
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
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Tag Value
BriefDescription Close a service trouble report when the service problem has been resolved
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HierarchyLevel 3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
eHealth View
NetVision V3.7
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.2.3.6
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Process Identifier 1.4.6.6
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00061
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0