Service Problem Management::Track & Manage Service Problem::Prioritize Service Problem

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MODA / Business Process Framework / Process / Service Domain / Service Problem Management / Track & Manage Service Problem / Prioritize Service Problem

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Prioritize Service Problem : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:52:19 PM
Modified: 1/16/2025 11:26:35 AM
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This process is responsible for assigning the prioritization to service problem in order to establish an order for managing it. The prioritization is assigned (usually automatically) according to criteria, such as, categorization, services affected and SLAs.<br/>
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Element Source Role Target Role
«TMF_Process» Track & Manage Service Problem
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
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Tag Value
BriefDescription This process is responsible for assigning the prioritization to service problem in order to establish an order for managing it. The prioritization is assigned (usually automatically) according to criteria, such as, categorization, services affected and SL
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HierarchyLevel 4
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Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 13.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
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Maturity 4
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Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.2.3.4.6
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Process Identifier 1.4.6.4.6
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01676
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_BusinessEntity» Service Business Entity Dependency To  
«TMF_Function» Service Problem Prioritization Function Realization From  
«TMF_BusinessEntity» ServiceProblem Business Entity Dependency To