Service Problem Management::Correct & Resolve Service Problem::Implement Service Problem Work Arounds

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MODA / Business Process Framework / Process / Service Domain / Service Problem Management / Correct & Resolve Service Problem / Implement Service Problem Work Arounds

Project:
Implement Service Problem Work Arounds : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:33:19 PM
Modified: 1/16/2025 11:26:35 AM
Project:
Advanced:
For large service failures requiring extensive re-assignment and/or re-configuration activity to restore normal operation, this process will attempt to implement workarounds to recover the specific service operation. It also reports restoration through temporary workarounds or an unsuccessful attempt at restoration to Track & Manage Service Problem through updates to the associated Service Trouble report.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Process» Correct & Resolve Service Problem
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Not used for this process element.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
isDeleted False
Details:
Values: True,False
Issue Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Business Process Framework 9.0 Addition
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.2.3.3.3
Details:  
Process Identifier 1.4.6.3.3
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TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00802
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0