Service Anomaly Lifecycle Management::Manage Service Anomaly Definition::Establish Anomaly Criteria

Establish Service Anomaly Criteria business activity is in charge of defining and identifying all criteria needed to identify and predict deviation from what is known standard, normal, or expected of Products according to business dictates.<br/>Establishing a Product’s anomalous criterion is key to enable differentiate norms or standards from what is not. This will include specific Service design constraints (e.g. Service strategy, service offering, service goals) or Service operations.<br/>