Service Anomaly Management::Mitigate Service Anomaly

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Mitigate Service Anomaly : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:44:47 PM
Modified: 1/16/2025 11:26:35 AM
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Mitigate Service Anomaly business activity is in charge of allaying or alleviate the impact of a product’s anomalous exception.<br/>Mitigate Service Anomaly identify and coordinate mitigatory actions required for product’s anomalous exceptions, including the initiation of remedial actions, and providing support to monitor and report on the mitigatory action.<br/>Mitigate Service Anomaly can ensure the effect of a detected anomalous exception is minimized or resolved through appropriate actions. The aim of this business activity is to reduce Service Problem Management occurrence.<br/>
  • Associations To
  • Associations From
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Service Anomaly Management
eTOM Process «TMF_isComposedByProcess»
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
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«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess»
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Element Source Role Target Role
«TMF_Process» Monitor Service Exception Mitigation
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Initiate Service Exception Mitigation
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Identify Service Exception Mitigation
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Report Service Exception Mitigation
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Coordinate Service Exception Mitigation
eTOM Process «TMF_isComposedByProcess»
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Tag Value
BriefDescription Mitigate Service Anomaly business activity is in charge of allaying or alleviate the impact of a product’s anomalous exception.
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HierarchyLevel 3
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Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 21.5 Addition
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Maturity 4
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Description: the maturity level of this element  (1-x integer)
Process Identifier 1.4.18.4
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 03613
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0