Service Problem Management::Diagnose Service Problem::Notify T&M Root Cause Service Problem

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MODA / Business Process Framework / Process / Service Domain / Service Problem Management / Diagnose Service Problem / Notify T&M Root Cause Service Problem

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Notify T&M Root Cause Service Problem : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:48:02 PM
Modified: 1/16/2025 11:26:35 AM
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This process makes the results of the root cause analysis available to other processes. It updates the open Service Trouble report, as required during the assessment, and when the root cause has been identified. This process notifies the Track & Manage Service Problem processes.<br/>
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Element Source Role Target Role
«TMF_Process» Diagnose Service Problem
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
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«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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Tag Value
BriefDescription Not used for this process element.
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HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
isDeleted False
Details:
Values: True,False
Issue Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Business Process Framework 9.0 Addition
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Maturity 4
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Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.2.3.2.6
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Process Identifier 1.4.6.2.6
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00755
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Metric» Root cause event to trouble ticket percentage Metric Dependency From