Track & Manage Business Partner Performance Resolution ensures improvement and restoration activities are being assigned, coordinated and tracked efficiently, and that escalation is being invoked as required for any open Business Partner performance degradation reports in jeopardy.<br/>Responsibilities of these processes include but are not limited to:<br/>•Managing regular interaction with the Business Partner to establish resolution progress for Business Partner performance degradation reports<br/>•Modifying information in an existing Business Partner performance degradation report based on feedback of progress from the Business Partner<br/>•Modifying the Business Partner performance degradation report status<br/>•Canceling a Business Partner performance degradation report when the specific performance issue is discovered to not be related to the Business Partner<br/>•Monitoring the jeopardy status of open Business Partner performance degradation reports, and initiating escalation of Business Partner performance degradation reports as necessary.<br/>The Track & Manage Business Partner Performance Resolution process also informs the Close Business Partner Performance Degradation Report processes by modifying the Business Partner performance degradation report status to cleared when the Business Partner performance issue has been resolved.<br/>
