Business Partner Interaction Management::Handle Business Partner Interaction (Including Self Service)

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Handle Business Partner Interaction (Including Self Service) : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:30:21 PM
Modified: 1/16/2025 11:26:33 AM
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The purpose of this process is to manage all requests (inbound and outbound) made by potential and existing Parties. It receives the request and either enables its originator to automatically fulfill it, or identifies and activates the opportune process to accomplish the request; it manages the status of the request and is able to provide status information at any moment in which the request is active; it formally closes the request when all related activities have been terminated.<br/>
  • Associations To
  • Associations From
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Vertical» Fulfillment
Vertical «TMF_VerticalAggregatesProcess»
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Name:  
 
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«TMF_Domain» Business Partner Domain
Domain «TMF_DomainAggregatesProcess»
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Name:  
 
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«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
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«TMF_Process» Business Partner Interaction Management
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
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Name:  
 
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Element Source Role Target Role
«TMF_Process» Handle Interaction
eTOM Process «TMF_isComposedByProcess»
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Name:  
 
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«TMF_Process» Monitor Interaction Status
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
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«TMF_Process» Close Interaction
eTOM Process «TMF_isComposedByProcess»
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Tag Value
BriefDescription Handle all interactions (inbound and outbound) made by potential and existing Parties
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HierarchyLevel 3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 14.5 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.0.7.10.5
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Process Identifier 1.6.9.4
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01769
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0