BP Bill Inquiry Handling::Resolve Business Partner Bill Inquiry

MODA / Business Process Framework / Process / Business Partner Domain / BP Bill Inquiry Handling / Resolve Business Partner Bill Inquiry

Project:

Resolve Business Partner Bill Inquiry : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 6:00:16 PM
Modified:	1/16/2025 11:26:33 AM

Project:
Author:	TMF
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{BAC2DD05-517E-49b7-94A9-2268F060AA31}
Appears In:	BP Bill Inquiry Handling

Resolve Business Partner Bill Inquiry resolves a Business Partner bill inquiry. It adjusts a Business Partner bill/invoice if an adjustment is warranted and approved and makes the results of the assessment and investigation available to other processes. It records how the inquiry was resolved. It also updates the status of the Business Partner bill inquiry to resolved and informs the Close Business Partner Bill Inquiry process that a Business Partner bill inquiry/complaint issues have been resolved.<br/>

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Vertical» Billing Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Process» BP Bill Inquiry Handling eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Domain» Business Partner Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Process» Authorize Business Partner Bill Invoice Adjustment eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Process» Update Business Partner Bill Inquiry Status to Resolved eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Process» Record Business Partner Bill Inquiry Resolution eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:

Tag	Value
BriefDescription	Resolve a Business Partner bill inquiry and record how the inquiry was resolved. Update the Business Partner bill inquiry status to resolved.
Details:
HierarchyLevel	3
Details: Description: the level of this object in the hierarchy (1-x integer)
Issue	Business Process Framework 15.0 Modification Business Process Framework 15.5 Modification Business Process Framework 16.0 Addition Business Process Framework 16.5 Modification
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
Process Identifier	1.6.20.3
Details:
TMFStatus	Preliminary
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
UID	02635
Details: Description: Unique Process ID

Property	Value
isFinalSpecialization:	0