Customer Experience Metrics Analysis[DELETED] : Public <<TMF_Process>> eTOM Process
| Created: |
6/28/2022 5:17:13 PM |
| Modified: |
1/16/2025 11:26:33 AM |
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| Project: |
|
| Author: |
Giu Platania |
| Version: |
24.0.0 |
| Phase: |
24.5.0 |
| Status: |
Team Approved |
| Complexity: |
Easy |
| Difficulty: |
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| Priority: |
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| Multiplicity: |
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| Advanced: |
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| UUID: |
{7AA05AA8-4E6F-43e7-82CA-F88431AA5261} |
| Appears In: |
eTOM Deleted Process, Deleted Process Kanban |
Not used for this process element<br/>
- Associations From
- Tagged Values
- Advanced
| Tag |
Value |
| BriefDescription |
Define customer experience KCIs/KQIs and map KQIs to lifecycle phase and channel. Capture KCIs/KQIs and perform analysis upon them. |
|
Details:
|
| HierarchyLevel |
3 |
|
Details:
Description: the level of this object in the hierarchy (1-x integer)
|
| isDeleted |
true |
|
Details:
Values: True,False
|
| Issue |
Business Process Framework 15.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification |
|
Details:
|
| Maturity |
4 |
|
Details:
Description: the maturity level of this element (1-x integer)
|
| Process Identifier |
1.3.2.3(This Process ID has been deliberately unused!) |
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Details:
|
| TMFStatus |
Released |
|
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
|
| UID |
01977 |
|
Details:
Description: Unique Process ID
|
| Property |
Value |
| isFinalSpecialization: |
0 |
