Virtual network operators are typically service providers that do not own their own network but sell communications services under their own brand on top of another service provider’s network. Some VNOs also do not own their own Business Support Systems (BSS) and “lease” these systems from the network provider that provides their network services. Such VNOs are the focus of this section. The network provider that “leases” the business support systems to the VNO should therefore provide a separate online application for the VNO agents to be able to manage their customers, and handle fulfillment, assurance and billing issues for these customers.<br/>
