Customer SLA Management::Customer SLA Issue Reception

MODA / Application Framework / Application / Customer Domain / Customer SLA Management / Customer SLA Issue Reception

Project:

Customer SLA Issue Reception : Public <<TMF_Application>> Application

Created:	8/4/2022 2:17:56 PM
Modified:	1/16/2025 11:54:08 AM

Project:
Author:	Giu Platania
Version:	1.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{032A7F2B-C618-4d8c-AC0D-C4040A998DD0}
Appears In:	Customer SLA Management

Customer SLA Issue Reception applications provide the necessary functionality to receive a complaint or notice about some product or service with respect to an established customer service level agreement.<br/>

Associations To
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Function» Customer SLA Issue Service / Entitlement Validation Function «TMF_ApplicationAssociatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Issue Customer Validation Function «TMF_ApplicationAssociatesFunction»	Name:	Name:
Details:
«TMF_Application» Customer SLA Management Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:
«TMF_Function» Customer SLA Issue Receiving Function «TMF_ApplicationAssociatesFunction»	Name:	Name:
Details:
«TMF_Domain» Customer Domain Domain «TMF_DomainAgreegatesApplication»	Name:	Name:
Details:

Tag	Value
ApplicationIdentifier	5.18.1
Details: Description: an unique ID
HierarchyLevel	2
Details: Description: the level of this object in the hierarchy (1-x integer)
Issue	Application Framework 13.0 Modification
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
SortID	0333
Details: Description: an ID used for sorting and hierarchy
TMFStatus	Released
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status

Property	Value
isFinalSpecialization:	0