Service Problem Management

MODA / Application Framework / Application / Service Domain / Service Problem Management

Project:

Service Problem Management : Public <<TMF_Application>> Application

Created:	8/4/2022 2:07:48 PM
Modified:	1/16/2025 11:54:09 AM

Project:
Author:	Giu Platania
Version:	1.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{2A96D5CF-9E1C-46ae-8AC7-B21345B0876F}
Appears In:	Application Framework Level 1 Overview, Service Domain

Service Problem Management applications are responsible for receiving service affecting customer problems as well as network troubles/faults, relating the various problems, and resolving them in an efficient manner. The present operational status is made available as notifications for immediate action in case of significant operational deviation.<br/>

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Domain» Service Domain Domain «TMF_DomainAgreegatesApplication»	Name:	Name:
Details:
«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesApplication»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Application» Service Problem Correction & Resolution Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:
«TMF_Application» Service Problem Tracking & Management Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:
«TMF_Application» Service Problem Reception Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:
«TMF_Application» Service Problem Monitoring Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:
«TMF_Application» Service Problem Analysis Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:
«TMF_Application» Service Problem Model Establishment Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:
«TMF_Application» Service Problem Reporting Application «TMF_ApplicationComposedApplication»	Name:	Name:
Details:

Tag	Value
ApplicationIdentifier	6.5
Details: Description: an unique ID
HierarchyLevel	1
Details: Description: the level of this object in the hierarchy (1-x integer)
Issue
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
SortID	0041
Details: Description: an ID used for sorting and hierarchy
TMFStatus	Released
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status

Property	Value
isFinalSpecialization:	0