DMM::Stakeholder::Customer Experience::Customer Management::Quality

Project:

Quality : Public <<TMF_MetricGroup>> Metric Group

Element	Source Role	Target Role
«TMF_MetricGroup» Customer Management Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Metric» Fix Response Time Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Global Service Impact Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» On Time Delivery Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Overdue Problem Fix Responsiveness Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Service Impact Outage Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Service Quality Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Outage frequency, or Support Service Caused Outage Measurement Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» # Problem Reports Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Software Problem Report Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» End-Customer Complaint Report Rate Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:

Property	Value
isFinalSpecialization:	0