Customer Management Capability Delivery::Deliver Customer Order Capability

Deliver Customer Order Capability processes ensure there are capabilities such as processes and technology to meet customer's expectations of order interactions and management across all channels and products.<br/>This set of processes ensure the organization implements the capability to sense and manage customer demand accurately, respond to changing delivery expectations, and to accurately  manage promised timelines based on fulfillment planning lead times and estimates. <br/><br/> Was named Deliver Customer Order Capability<br/>