Customer Management Capability Delivery::Deliver Customer Support Capability ::Deliver Customer Support Delivery Capability

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MODA / Business Process Framework / Process / Customer Domain / Customer Management Capability Delivery / Deliver Customer Support Capability / Deliver Customer Support Delivery Capability

Project:
Deliver Customer Support Delivery Capability : Public <<TMF_Process>> eTOM Process
Created: 6/13/2023 9:52:33 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Deliver Customer Support Delivery Capability processes enable planning and effective delivery of the total capabilities required to ensure customer support in a timely, effective and reliable way to meet all existing and potential customer needs for products and services offered. <br/>The customer support capabilities can include dedicated organization, established processes and technology delivered from within the enterprise, and/or capabilities delivered from an external party.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Deliver Customer Support Capability
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Deliver Customer Support Delivery Capability processes enable planning and effective delivery of capabilities required to deliver support to customers in a timely, effective and reliable way.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Process Identifier 1.3.19.4.1
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 0320011
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0