Customer Management Capability Delivery::Deliver Customer Support Capability ::Deliver Customer Support Integration Capability

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MODA / Business Process Framework / Process / Customer Domain / Customer Management Capability Delivery / Deliver Customer Support Capability / Deliver Customer Support Integration Capability

Project:
Deliver Customer Support Integration Capability : Public <<TMF_Process>> eTOM Process
Created: 6/13/2023 9:34:06 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Deliver Customer Support Integration Capability processes <br/>ensure that the support capabilities are well integrated regardless if they are delivered from within the enterprise, or delivered from an external party.<br/>The integration can include dedicated organization, established processes and technology to uphold an effective reliable customer support consisting of multiple support suppliers. <br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Deliver Customer Support Capability
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription "Deliver Customer Support Integration Capability processes 
ensure that the support capabilities are well integrated regardless if they are delivered from within the enterprise, or delivered from an external party."
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Process Identifier 1.3.19.4.2
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 0320012
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0