Customer Interaction Management::Authenticate User

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MODA / Business Process Framework / Process / Customer Domain / Customer Interaction Management / Authenticate User

Project:
Authenticate User : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:12:18 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
The purpose of this process is to authenticate the person involved in the interaction from the customer side. In self service channels the user may need to login in order to authenticate himself, in other channels the user my need to answer identity verification questions.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Customer Interaction Management
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Fulfillment
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Authenticate the person involved in the interaction.
Details:  
HierarchyLevel 3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 13.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.18.8
Details:  
Process Identifier 1.3.5.8
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01722
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0