Customer QoS/SLA Management::Assess Customer QoS/SLA Performance::Check QoS Thresholds Met

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Check QoS Thresholds Met : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:13:48 PM
Modified: 1/16/2025 11:26:34 AM
Project:
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Check that the QoS data received from other processes and entities meets the required QoS thresholds and alert other processes and entities if this is not the case. These processes are responsible for ensuring that the QoS received by the customer meets the contractual obligations agreed with the customer. The actual reporting of the results of the assessments is managed in the Report Customer QoS Performance processes.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
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«TMF_Process» Assess Customer QoS/SLA Performance
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
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«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess»
Name:  
 
Name:  
 
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Tag Value
BriefDescription Not used for this process element.
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HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
isDeleted False
Details:
Values: True,False
Issue Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Business Process Framework 9.0 Addition
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.7.1.3
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Process Identifier 1.3.8.1.3
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TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00824
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0