Product Problem Management::Manage Product Problem Solution::Report Product Problem Solution

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Report Product Problem Solution : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:58:43 PM
Modified: 1/16/2025 11:26:34 AM
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Report Product Problem Solution business activity is in charge of documenting (written or verbal) the answer or corrective actions applied to resolve or mediate a product problem.<br/><br/>This business activity includes tasks that design product problem handling status reports, collecting information relevant to report product problem solutions,  development of the product problem solution report, review of the product problem reports fit-for-purpose, and distributing product problem reports.<br/>
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Element Source Role Target Role
«TMF_Domain» Product Domain
Domain «TMF_DomainAggregatesProcess»
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«TMF_Process» Manage Product Problem Solution
eTOM Process «TMF_isComposedByProcess»
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
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Tag Value
BriefDescription Report Product Problem Solution business activity is in charge of documenting (written or verbal) the answer or corrective actions applied to resolve or mediate a product problem.
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HierarchyLevel 4
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Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 21.5 Addition
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Maturity 4
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Description: the maturity level of this element  (1-x integer)
Process Identifier 1.2.26.4.5
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 03738
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Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Metric» Number of problem reports due to be closed Metric Dependency From