Service Support Management ::Support Service Problem Management::Manage Service Infrastructure, Provisioning and Preventive Maintenance Schedules

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MODA / Business Process Framework / Process / Service Domain / Service Support Management / Support Service Problem Management / Manage Service Infrastructure, Provisioning and Preventive Maintenance Schedules

Project:
Manage Service Infrastructure, Provisioning and Preventive Maintenance Schedules : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:43:03 PM
Modified: 1/16/2025 11:26:35 AM
Project:
Advanced:
• Requesting scheduling of additional service instance data collection to assist in the analysis activity;<br/>• Requesting scheduling of service instance performance testing to assist in analysis activity;<br/>• Developing and managing service infrastructure and service instance proactive maintenance programs;<br/>• Requesting service provisioning activity to prevent anticipated resource troubles associated with capacity limitations identified in the analysis activities;<br/>
  • Associations To
  • Tagged Values
  • Advanced
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Element Source Role Target Role
«TMF_Vertical» Operations Readiness & Support
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Support Service Problem Management
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Proactively undertaking statistically driven preventative and scheduled service infrastructure maintenance activities, and repair activities, and monitoring, managing and reporting on the capability of the Service Problem Management processes.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 12.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.2.1.3.2
Details:  
Process Identifier 1.4.4.3.2
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01358
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_BusinessEntity» ServicePerformanceSpec Business Entity Dependency To  
«TMF_BusinessEntity» Service Business Entity Dependency To