Service Support Management ::Support Service Problem Management::Provide Support for Service Problem Processes

Header Image
Project:
Provide Support for Service Problem Processes : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:55:06 PM
Modified: 1/16/2025 11:26:35 AM
Project:
Advanced:
• Establishing and managing Service Problem notification facilities and lists to support the Service Problem Management notification and reporting processes<br/>• Supporting the Support Service Problem Management process<br/>
  • Associations To
  • Tagged Values
  • Advanced
  • Other Links
Element Source Role Target Role
«TMF_Vertical» Operations Readiness & Support
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Process» Support Service Problem Management
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
Details:
 
Tag Value
BriefDescription Establishing, managing and maintaining the supporting facilities and quality management support for Service Problem management processes.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 12.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.2.1.3.5
Details:  
Process Identifier 1.4.4.3.5
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01361
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Function» Service Problem Correction Reporting Function Realization From  
«TMF_Function» Service Problem to Topology Correlation Function Realization From  
«TMF_Function» Service Problem SLA Monitoring Function Realization From  
«TMF_BusinessEntity» ServiceProblem Business Entity Dependency To  
«TMF_Function» Service Problem Monitoring Model Establishing Function Realization From