Provide Support for Service Problem Processes : Public <<TMF_Process>> eTOM Process
Created:
6/28/2022 5:55:06 PM
Modified:
1/16/2025 11:26:35 AM
Project:
Author:
Giu Platania
Version:
24.0.0
Phase:
24.5.0
Status:
Team Approved
Complexity:
Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:
{B4DCBB87-6B7C-4ce0-96E4-3FFCEBDFE34C}
Appears In:
Service Support Management
• Establishing and managing Service Problem notification facilities and lists to support the Service Problem Management notification and reporting processes<br/>• Supporting the Support Service Problem Management process<br/>
Associations To
Tagged Values
Advanced
Other Links
Tag
Value
BriefDescription
Establishing, managing and maintaining the supporting facilities and quality management support for Service Problem management processes.
Details:
HierarchyLevel
4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue
Business Process Framework 12.0 Addition Business Process Framework 15.0 Modification Business Process Framework 15.5 Modification
Details:
Maturity
4
Details:
Description: the maturity level of this element (1-x integer)
Original Process Identifier
1.1.2.1.3.5
Details:
Process Identifier
1.4.4.3.5
Details:
TMFStatus
Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
UID
01361
Details:
Description: Unique Process ID
Property
Value
isFinalSpecialization:
0