Service Support Management ::Enable Service Quality Management::Assess and Report Service Quality Management Processes

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Project:
Assess and Report Service Quality Management Processes : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:11:31 PM
Modified: 1/16/2025 11:26:35 AM
Project:
Advanced:
• Tracking and monitoring of the Service Quality Management processes and associated costs (including where service infrastructure is deployed and managed by third parties), and reporting on the capability of the Service Quality Management processes;<br/>
  • Associations To
  • Tagged Values
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Element Source Role Target Role
«TMF_Process» Enable Service Quality Management
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
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«TMF_Domain» Service Domain
Domain «TMF_DomainAggregatesProcess»
Name:  
 
Name:  
 
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«TMF_Vertical» Operations Readiness & Support
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
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Tag Value
BriefDescription Track, monitor and assess the service performance management processes and associated costs and report.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 12.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.2.1.4.8
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Process Identifier 1.4.4.4.5
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01355
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_BusinessEntity» ServiceLevelObjective Business Entity Dependency To  
«TMF_BusinessEntity» ServiceRole Business Entity Dependency To  
«TMF_BusinessEntity» Service Business Entity Dependency To  
«TMF_Function» Service Quality Reporting Function Realization From  
«TMF_Function» Service Quality Analyzing Function Realization From