Select Journey Phase (Deleted) : Public <<TMF_Process>> eTOM Process
Created:
6/28/2022 6:02:32 PM
Modified:
1/16/2025 11:26:33 AM
Project:
Author:
Giu Platania
Version:
24.0.0
Phase:
24.5.0
Status:
Team Approved
Complexity:
Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:
{5204375C-608E-4341-9938-916D9945AAF3}
Appears In:
Select Journey Phase process involves utilizing the TMForum Experience Lifecycle model to select relevant journey phases per channel to be analyzed for a particular journey. For example analyzing how a customer "Pays" through different channels such as Website, IVR, Franchisee, etc.
