Select Metrics Per Touchpoint (Deleted) : Public <<TMF_Process>> eTOM Process
Created:
6/28/2022 6:02:10 PM
Modified:
1/16/2025 11:26:33 AM
Project:
Author:
Giu Platania
Version:
24.0.0
Phase:
24.5.0
Status:
Team Approved
Complexity:
Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:
{B5368704-3E99-43cd-86DB-C84CB5F990A3}
Appears In:
Select Metrics Per Touchpoint involves selecting the relevant metrics that need to be measured at each customer lifecycle touchpoint. This enables a quantifiable value to assess/indicate the customer experience at the touchpoint.<br/>