effectiveness of the Billing process, and opportunities for savings, waste elimination, etc. by assessing the cost of collectable debt written off for the Service Offering, against total Service Offering revenue collected<br/>
Description: team-specific category 1 (for BMS, this is the "BMS Domain")
category2
Billing
Details:
Description: team-specific category 2 (for BMS, this is the "BMS Domain")
category3
Defects, Waste, Rework
Details:
Description: team-specific category 3 (for BMS, this is the "BMS Domain")
dtid
260
Details:
Description: if Metric Type = Ratio, then this is the TID of the denominator
egid
B-OE-3d
Details:
Description: Enhanced Group ID; team-specific alphanumeric code; longer form ID, more human friendly than a number. If not provided, it can be created using formula GROUP-SEQUENTIAL#. For example, a team with code ABC would have the first un-numbered metrics being ABC-001.
entrydate
9/30/2012 12:00:00 AM
Details:
Description: date when metric was defined or added
gid
99
Details:
Description: Group ID, assigned by domain team responsible for metric (BMS, CEM, SLA, etc.); start with 1 and increment, but can be whatever team decides. Note this is different from tid, ntid, and dtid (TMForum IDs), since these can only be assigned by metrics team at maturity level 4
group
BMS
Details:
Description: TMForum group/team that is responsible for the metric definition
maturity
4-Normalized
Details:
Values: 1-Proposed,2-Defined,3-Validated,4-Normalized,5-Benchmarked Description: Maturity Level is an enumeration of maturity stages ranging from "One" to "Five", as per TM Forum Frameworx conventions. Maturity Level is typically associated to a Version Descriptor and Frameworx Business Metric selects the latest from the maturity history
metrictype
Ratio
Details:
Values: Ratio,Non-Ratio,Non-Calculated Description: specifies whether metric is a Ratio (a specific kind of formula), Non-Ratio (other kind of formula), or Non-Calculated (ie, given, with no calculation needed or provided)
ntid
180
Details:
Description: if Metric Type = Ratio, then this is the TID of the numerator
tid
99
Details:
Description: TMForum ID, assigned by central metrics team
txtformula
$ Collectable Debt Written Off / $ Revenue Collected
Details:
Description: text-form formula, showing ratio text, or other formula text as approrpirtae; will be blank for Non-Calculated
units
Percent
Details:
Description: units of measure, like Number, Day, etc.