Days Sales Outstanding (DSO)

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Days Sales Outstanding (DSO) : Public <<TMF_Metric>> Metric
Created: 5/19/2022 3:01:14 PM
Modified: 6/21/2023 3:20:15 PM
Project:
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effectiveness/efficiency of sales management within a Service Offering by assessing the duration of sales outstanding (i.e. awaiting payment) for a period relative to average sales per day during that period; <br/>ADDITIONAL COMMENTS: DSO is generally based o<br/>
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Element Source Role Target Role
«TMF_MetricGroup» Time
Metric Group «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
Tag Value
busvalue decrease process time -> decrease time to revenue; decrease process time -> decrease operating cost
Details:  
category1 Operational Efficiency
Details:
Description: team-specific category 1 (for BMS, this is the "BMS Domain")
category2 Billing
Details:
Description: team-specific category 2 (for BMS, this is the "BMS Domain")
category3 Time
Details:
Description: team-specific category 3 (for BMS, this is the "BMS Domain")
dtid 150
Details:
Description: if Metric Type = Ratio, then this is the TID of the denominator
egid B-OE-2b
Details:
Description: Enhanced Group ID; team-specific alphanumeric code; longer form ID, more human friendly than a number. If not provided, it can be created using formula GROUP-SEQUENTIAL#. For example, a team with code ABC would have the first un-numbered metrics being ABC-001.
entrydate 9/30/2012 12:00:00 AM
Details:
Description: date when metric was defined or added
gid 91
Details:
Description: Group ID, assigned by domain team responsible for metric (BMS, CEM, SLA, etc.); start with 1 and increment, but can be whatever team decides. Note this is different from tid, ntid, and dtid (TMForum IDs), since these can only be assigned by metrics team at maturity level 4
group BMS
Details:
Description: TMForum group/team that is responsible for the metric definition
maturity 4-Normalized
Details:
Values: 1-Proposed,2-Defined,3-Validated,4-Normalized,5-Benchmarked
Description: Maturity Level is an enumeration of maturity stages ranging from "One" to "Five", as per TM Forum Frameworx conventions.
Maturity Level is typically associated to a Version Descriptor and Frameworx Business Metric selects the latest from the maturity history
metrictype Ratio
Details:
Values: Ratio,Non-Ratio,Non-Calculated
Description: specifies whether metric is a Ratio (a specific kind of formula), Non-Ratio (other kind of formula), or Non-Calculated (ie, given, with no calculation needed or provided)
ntid 133
Details:
Description: if Metric Type = Ratio, then this is the TID of the numerator
tid 91
Details:
Description: TMForum ID, assigned by central metrics team
txtformula $ Account Receivable Value / $ Sales Per Day
Details:
Description: text-form formula, showing ratio text, or other formula text as approrpirtae; will be blank for Non-Calculated
units Day
Details:
Description: units of measure, like Number, Day, etc.
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Process» Customer Receivables Management eTOM Process Dependency To  
Sale ABE ABE Dependency To  
«TMF_Metric» $ Account Receivable Value Metric Dependency To  
«TMF_Metric» $ Sales Per Day Metric Dependency To