Harnessing GenAI's business value for operations transformation - Phase III
URN C25.0.774
Topics AI (Artificial Intelligence), Autonomous networks, Open Digital Architecture (ODA)
Project companies
This project provide a pragmatic step-based approach to service-centric operations evolution with visions of multiple standards development organizations, including TM Forum’s AO/AN/AOMM and ETSI’s Zero-touch Service Management (ZSM).
Here we will target on leveraging GenAI for service-centric operations, AI assistant for HBB FME and MBB Copilot FME. Digital Twin Network (DTN) enabled EDNS (Expected Demand Not Served) and AI-algorithm to assess and prioritise service impact and enable NOC-centric operations. Service impact result will update with Call Center for customer care and also will update with network optimization and planning department for further network optimization work.
Resources
Explore the previous phases of this project
Harnessing GenAI's business value for operations transformation - Phase I
Intelligence and value driven digital operation transformation for network - Phase II