A comprehensive platform designed to reduce Scope 3 carbon emissions by integrating sustainable capabilities across digital and assisted channels. Leveraging advanced data analytics and generative AI, we provide transparent, actionable insights and recommendations to help consumers make sustainable choices. Key Features and Benefits Through Digital Channels: • Transparency on Emissions: Using Open APIs, we offer consumers full visibility into their carbon emissions. • AI-Driven Recommendations: Our platform uses generative AI to suggest eco-friendly products, plans, and promotions during the customer's digital journey. • Promotion of Refurbished Products: Encouraging the use of refurbished products to minimize electronic waste. • Optimization Tips: Offering practical advice to optimize device usage and reduce carbon footprints. • Promote Take-back Programs: Take-back programs empower customers to actively participate in sustainability efforts by generating a secondary market for refurbished products, effectively recycling end of life products. Through Assisted Channels: • Eco-Friendly Recommendations: Providing consumers with personalized suggestions for products that reduce carbon emissions. • Promotion of Refurbished Products: Actively promoting refurbished products to lessen environmental impact. • Carbon Emission Calculation: Calculating device CO2 emissions based on usage, battery consumption, and battery health, with monthly updates for customers.