Billing calls are one of the largest category of calls into the Care centers and Telecommunication companies across the world incur huge expenses to handle these calls Billing Issues are one of the major pain points for the customers in the telecommuncations industry , a major cause being the difficulty in understanding the bill rather than a real Billing Error This Catalyst is an attempt to leverage AI – Both Prescreptive and Generative AI to generate a personalized self explanatory interactive Bill for the customer. AI enabled bill Generation will 1. Identify the potential complexities and frictions points in the bill based on the specific customer’s billing trends and general customer behavioural trends 2. Generate a Personalized Bill that highlights the sections and lines based on the complexities and friction points 3. Generates Personalized content that simplifies the complexities for the customer and provides the right level of explanation 4. Provides interaction plug ins that can help the customer in taking actions to reduce the frictions The goal of the catalyst is to provide a framework for CSPs to significantly improve the Customer Billing Experience