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Mighty Minions: Unleashing domain-specific GenAI via SLMs

URN M24.0.620
Topics AI (Artificial Intelligence), Data management, Sustainability
Finalist

Harnessing the power of pre-trained smaller language models

Large language models (LLMs) are enabling development of highly capable generative AI applications. But these generic models can be expensive and energy-intensive to run, prompting growing interest in bespoke smaller language models (SLMs) that promise greater cost-efficiency, deployment flexibility and enhanced privacy control. While fine-tuning LLMs on smaller datasets for specific use cases is a prolonged and resource-intensive process, fine-tuning pre-trained SLMs with domain-specific data can be accomplished swiftly. For example, an insurance company could fine-tune a pre-trained SLM with its policy documents in just two to three hours. Using an SLM allows for the implementation of a generative AI model on devices with relatively low processing and memory requirements, reducing overall cost of ownership by around 30%. As they can draw on customer, network, operations and billing data, CSPs could build SLMs both for internal use and for enterprise customers, opening up new revenue streams. This Catalyst plans to introduce an architectural framework wherein all CSP data is securely centralized on a single platform, facilitating the creation of clean and pre-processed datasets. This end-to-end framework would empower CSPs to extend this service to other enterprises, which could use their proprietary data to efficiently and effectively create their own generative AI models. CSPs could expose pre-trained SLMs arising from the framework as APIs so that enterprises can access and use them seamlessly, without needing a team of technical experts. Until now, implementing generative AI has required specialized skills in machine learning, data science and AI development. Enterprises may struggle with a shortage of talent or expertise in these areas, making it challenging to develop and deploy AI solutions, while also addressing ethical concerns and regulatory requirements. Once complete, this Catalyst project will help CSPs and businesses overcome these challenges by enabling them to harness pre-trained, domain-specific models that perform better than generic LLMs, while offering lower latency and reduced power consumption.

Resources

1. Catalyst Introduction

Slide Deck - Mighty Minions: Unleashing domain-specific GenAI via SLMs

1. Catalyst - Problem Definition

Project Summary Infographic

2. Catalyst - Problem Statement

3. Catalyst - Solution

4. Catalyst - Industry Contributions

2. Demo Video

Demo - Catalyst

3. Contributions to TM Forum ( Whitepaper/New API Spec)

Whitepaper - Mighty Minions: Unleashing domain-specific GenAI via SLMs

Language Model - Inferencing API Specification

Catalyst Contributions - Summary

4. Other potential use cases - Demo videos

5. Use case - Appoint Management

4. Use case - Automation of Cross Selling

1. Use case - Revenue data analysis and visualization

2. Use case - Assisting call center agents on SOPs

3. Use case - Managing billing fallouts and promo-eligibility

5. Product Documents

Axiata Digital Labs - Axonect AI Factory (AIF)

Contact team

Email the members of the Catalyst team to request more details.

Name
Email

Team members

Amazon Web Services, Inc. logo
AXIATA DIGITAL LABS (Pvt) Ltd logo
Deutsche Telekom AG logo
Champion
Dialog Axiata PLC logo
Champion
Econet Wireless Zimbabwe logo
Champion
EZECOM Co., Ltd. logo
Champion
Infosys logo
MTN South Africa logo
Champion
Philippine Long Distance Telephone Company (PLDT) logo
Champion
SMART COMMUNICATIONS, INC. logo
Champion
Sri Lanka Telecom PLC logo
Champion
Tata Consultancy Services logo
Verizon Communications logo
Champion

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