<b>Illustration CommunicationInteraction Use Case 2</b><br/><font color="#29313b">In this example, we assume that Billy interacts twice with the CSP:</font><br/><ul> <li><font color="#29313b">CommunicationInteractionItem1: The Customer Billy calls the CSP November 23rd to order a Broadband contract</font></li></ul> <ul> <li><font color="#29313b">CommunicationInteractionItem2: One week later Billy calls the CSP to ask why he isn’t yet delivered</font></li></ul><p/>
