CommunicationInteractionItem

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CommunicationInteractionItem : Public <<TMF_BusinessEntity>> Business Entity
Created: 1/10/2022 12:02:40 PM
Modified: 1/16/2025 11:02:23 AM
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A CommunicationInteractionItem is the smallest entity in a CommunicationInteraction tree.<br/><br/>It concerns a unique CommunicationInteractionUseCase and involves the same CommunicationCommunicationInteractionRoles from the beginning to the end of it.<br/><br/>A CommunicationInteractionItem might have related Attachment such as the recorded conversation or embedded document in an email.<br/><br/>A CommunicationInteractionItem cannot be contained in more than one CommunicationInteraction.<br/><br/>There might be one to many CommunicationCommunicationInteractionRoles involved in a CommunicationInteractionItem<br/><br/>   - 1 CommunicationCommunicationInteractionRole if the interaction corresponds to a communication through Media<br/><br/>   - 2 CommunicationCommunicationInteractionRoles for simple interactions between Parties and / or Resources<br/><br/>   - more than 2 CommunicationCommunicationInteractionRoles when all the parties interact in the same Place (ex: face-to-face training, face-to-face marketing presentation) or through the same ContactMedium (ex: conference call)<br/>
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Attribute Scope Type
description Public String
Notes: A CommunicationInteractionItem's description might be added to describe some additional information such as “how much the prospective customer seems to be interested”<br/>
period Public TimePeriod
Notes: A CommunicationInteractionItem's period specifies when it happened (starting date and end date).<br/>
sequence Public Integer
Notes: The CommunicationInteractionItem’s sequence specifies the order in which they follow one another.<br/>
type Public String
Notes: A CommunicationInteractionItem's type specifies the type of interaction such as Request, Response, Notification, Waiting or Broadcast.<br/>
Element Source Role Target Role
«TMF_BusinessEntity» CommunicationInteractionResult
Business Entity  
Name: atomicInteraction
 
Name: interactionResult
 
Details:
 
«TMF_ABE» Communication Interaction ABE
ABE «TMF_ABEIsComposedByEntity»
Name:  
 
Name:  
 
Details:
 
«TMF_BusinessEntity» Attachment
Business Entity  
Name: atomicInteraction
 
Name: attachment
 
Details:
 
«TMF_BusinessEntity» CommunicationInteractionUseCase
Business Entity  
Name: atomicInteraction
 
Name: interactionUseCase
 
Details:
 
Element Source Role Target Role
«TMF_BusinessEntity» CommunicationInteractionRole
Business Entity  
Name: interactionRole
 
Name: atomicInteraction
 
Details:
InteractionRole onvolved in the AtomicInteraction.<br/>
«TMF_BusinessEntity» CommunicationInteraction
Business Entity  
Name: compositeInteraction
 
Name: interaction3
 
Details:
 
Tag Value
IsCoreEntity False
Details:
Values: true,false
Default: False
rsa_guid _hbZ0YMV2EeiAo9CXTCGmbg
Details:  
Property Value
isActive: 0
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_BusinessEntity» PartyRevenueShareNotification Business Entity Generalization From  
«TMF_BusinessEntity» RevShareReconDiscrepNotification Business Entity Generalization From  
«TMF_BusinessEntity» DunningNotification Business Entity Generalization From