Figure CBI.02 - CustomerBillingDispute associations to other business entities

As a result of a CommunicationInteraction, a CustomerBillingDispute can be produced to materialize a disagreement on several CustomerBill and / or AppliedCustomerBillingCharge.<br/>CustomerBillingDispute will follow a clearly defined lifecycle where it will be studied by the Service Provider teams. The study result can be either a rejection of the CustomerBillingDispute or a validation of it.<br/>If the CustomerBillingDispute is validated, it can be solved either:<br/>- Through an AppliedCustomerBillingRebate,<br/>- Through 0 to many AppliedCustomerBillingChargeAdjustment (to fix incorrect AppliedCustomerBillingCharge),<br/>- Through 0 to many AppliedCustomerBillAdjustment (to fix incorrect CustomerBill).<br/>AppliedCustomerBillingChargeAdjustment  can concern serveral AppliedCustomerBillingCharge. AppliedCustomerBillAdjustment concerns only one CustomerBillingAccount.<br/>