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![]() Figure CBI.03 - CustomerBillingDispute Lifecycle : StateMachine diagram
A CustomerBillingDispute is created as a result of a CommunicationInteraction. It is then sent to the appropriate team to study its validity.<br/>The study determines if the CustomerBillingDispute is accepted or rejected.<br/>If the CustomerBillingDispute is rejected, the lifecycle is finished.<br/>If the CustomerBillingDispute is validated, <br/>
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