Customer Problem Management::Close Customer Problem Report::Communicate Customer Problem Improvement Opportunity

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MODA / Business Process Framework / Process / Customer Domain / Customer Problem Management / Close Customer Problem Report / Communicate Customer Problem Improvement Opportunity

Project:
Communicate Customer Problem Improvement Opportunity : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:15:00 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Communicate Customer Problem Improvement will continuously improve the service. It includes tasks to identify, document, and communicate any improvement suggestions or best practices to the relevant stakeholders.<br/>This process was renamed in 23.5. old name was Communicate Service improvement Opportunity<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Process» Close Customer Problem Report
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
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Tag Value
BriefDescription Communicate Customer Problem Improvement Opportunity business activity is responsible for sharing any opportunities for improvement identified during the customer problem management process.
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HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 12.5 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Addtion
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.6.4.5
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Process Identifier 1.3.7.4.5
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TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01627
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0